1. Introduction
Welcome to Choppingz ("we," "us," or "our"). At Choppingz, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application and website services.
2. Information We Collect
We collect several types of information to provide and improve our services to you:
- Personal Identity: Name, email address, phone number, and profile picture.
- Sensitive KYC Data: For riders and restaurant owners, we collect National Identification Numbers (NIN) and Bank Verification Numbers (BVN) to ensure platform safety.
- Location Data: Precise GPS coordinates to facilitate real-time delivery tracking and show you nearby restaurants.
- Payment Information: Transaction history and payment methods (processed securely via Paystack).
🔒 Security First: All sensitive identity data (NIN/BVN) is encrypted using industry-standard AES-256-GCM encryption at rest. We do not store plain-text sensitive identifiers.
3. How We Use Your Information
Your data allows us to:
- Process and deliver your food orders efficiently.
- Verify the identity of our partners (Riders and Restaurants).
- Manage the Escrow payment system to ensure fair transactions.
- Provide customer support and resolve disputes.
- Calculate VIP loyalty levels and rewards.
4. Data Sharing
We only share your information with parties necessary to fulfill your request:
- Restaurants: To prepare your order.
- Riders: To deliver your order to your location.
- Payment Processors: We use Paystack for all financial transactions.
- Google Cloud: For hosting and OAuth 2.0 authentication services.
5. Your Rights
You have the right to access, correct, or delete your personal data at any time through the Choppingz app settings. For sensitive data deletion or account closure, please contact our support team.
6. Contact Us
If you have questions about this policy, please contact us at:
Email: privacy@choppingz.app